Welcome
Office Policies
Making an Appointment
Pre/Post Op Information
Prescription Refills
Worker's Compensation
Insurance Participation
Hospital Affiliations
Office Policies
Nova Orthopedic and Spine care strives to make your needs met in a timely manner.
We ask that you allow one week for all medical record requests or completion of any forms. You will be notified if any forms require a fee for completion. Such forms will not be completed until payment is received.
Emergency care may be required by one of our physicians and therefore, some appointments may need to be rescheduled. If this should occur, our office will give as much advance notice as possible
Making an Appointment
Office hours are Monday - Friday 8:30am - 4:30 pm.
Call 703-490-1112 during office hours. If the office is closed or is reached after hours, you may leave a message for the next business day. In case of an emergency, the doctor on call will be contacted.
For your visit, please bring any X-rays, MRI, CAT scans or other special tests that you have had done. The physicians require the reports as well as the films to accurately diagnose a problem.
If you have had a previous surgical procedure, please obtain any operative reports and office notes from the treating physician's office. Access to this information by our office is crucial to a complete evaluation.
If this is your first visit, we request that you bring a picture ID and your insurance card. Plan to arrive fifteen minutes early for your appointment in order to complete a new patient form. You may Download the form now to complete prior to your appointment.
Co-pays and deductibles are required at the time of your visit.
We are aware that emergencies arise and plans change, however, we ask for a 24 hours advance notice for cancellation. Unfortunately, if an appointment is missed or cancelled with less than 24 hours notification, we reserve the right to charge a missed appointment fee.
Pre-Post Operation Information
Our Surgical Coordinator is happy to assist you with any questions or concerns you have before your surgery.
All post operative instructions will be provided to you upon discharge from the facility where your procedure is performed. Once home, should you have any questions or concerns, please contact our office. We are happy to help.
Prescription Refills
Please call during office hours to request a refill. Call prior to running out of medicine as refill requests may take 48 hours to process. Prescriptions will not be refilled after hours or on weekends.
Worker's Compensation
Please notify your employer of your accident or injury as soon as possible. A claim number is required to bill your work insurance carriers. If a claim number has not been assigned, you or your private insurance will be responsible for office charges. Our billing office will be happy to assist you in any way possible.
Insurance Participation
ANTHEM
BLUE CROSS BLUE SHIELD
CAREFIRST HMO
CAPITAL CARE
HEALTHKEEPERS
MEDICARE
TRIGON
WORK COMP- US DEPT OF LABOR
WORK COMP (EMPLOYED IN VIRGINIA)
WE ACCEPT BUT ARE NON-PARTICIPATING PROVIDERS WITH:
AETNA PPO
AETNA EPO
ALLIANCE
AUTO INSURANCE (MED PAY ONLY)
BEECH STREET
CIGNA PPO
CIGNA EPO
CORE SOURCE (If out of network benefits)
GEHA
GREAT WEST
MAILHANDLERS
MAMSI
MDIPA PREFERRED
MERITAIN HEALTH
NCAS
NCPPO (if out of network benefits)
ONE NET
OPTIMUM CHOICE (Preferred) OON
PHCS (If out of network benefits)
UHC (If out of network benefits)
UNICARE (Not Medicaid)
We are more than happy to file your insurance claims and to aid our patients to get reimbursement from their insurance companies.
Unfortunately, because of the guidelines of HMO policies, we cannot see a patient that has an HMO plan because we do not participate.
WE DO NOT ACCEPT
AETNA HMO
AMERIGROUP (MEDICAID HMO)
CIGNA HMO
HEALTHKEEPERS PLUS (MEDICAID)
HUMANA (MEDICARE)
MDIPA HMO
MEDALLION
MEDICAID
OPTIMUM CHOICE HMO
TRICARE
WORK COMP (OUT OF STATE)
Hospital Affiliations
Potomac Hospital
Prince William Hospital
INOVA Fairfax Hospital
INOVA Fair Oaks Hospital |
