Welcome
Office Policies
Nova Orthopedic and Spine care strives to make your needs met in a timely manner.
We ask that you allow one week for all medical record requests or completion of any forms. You will be notified if any forms require a fee for completion. Such forms will not be completed until payment is received.
Emergency care may be required by one of our physicians and therefore, some appointments may need to be rescheduled. If this should occur, our office will give as much advance notice as possible
Making an Appointment
Office hours are Monday - Friday 8:30am - 4:30 pm.
Call 703-490-1112 during office hours. If the office is closed or is reached after hours, you may leave a message for the next business day. In case of an emergency, the doctor on call will be contacted.
For your visit, please bring any X-rays, MRI, CAT scans or other special tests that you have had done. The physicians require the reports as well as the films to accurately diagnose a problem.
If you have had a previous surgical procedure, please obtain any operative reports and office notes from the treating physician's office. Access to this information by our office is crucial to a complete evaluation.
If this is your first visit, we request that you bring a picture ID and your insurance card. Plan to arrive fifteen minutes early for your appointment in order to complete a new patient form. You may Download the form now to complete prior to your appointment.
Co-pays and deductibles are required at the time of your visit.
We are aware that emergencies arise and plans change, however, we ask for a 24 hours advance notice for cancellation. Unfortunately, if an appointment is missed or cancelled with less than 24 hours notification, we reserve the right to charge a missed appointment fee.
Pre-Post Operation Information
Our Surgical Coordinator is happy to assist you with any questions or concerns you have before your surgery.
All post operative instructions will be provided to you upon discharge from the facility where your procedure is performed. Once home, should you have any questions or concerns, please contact our office. We are happy to help.
Prescription Refills
Please call during office hours to request a refill. Call prior to running out of medicine as refill requests may take 48 hours to process. Prescriptions will not be refilled after hours or on weekends.
Worker's Compensation
Please notify your employer of your accident or injury as soon as possible. A claim number is required to bill your work insurance carriers. If a claim number has not been assigned, you or your private insurance will be responsible for office charges. Our billing office will be happy to assist you in any way possible.
INSURANCE PARTICIPATION
- ANTHEM
- BLUE CROSS BLUE SHIELD (all state plans)
- CAREFIRST (all plans)
- HEALTHKEEPERS
- MEDICARE
- MEDICARE ADVANTAGE PLANS (PPO only)
- WORK COMP – US DEPT OF LABOR
- WORK COMP (Virginia Injuries only)
WE ACCEPT THE FOLLOWING INSURANCE PLANS OUT OF NETWORK BENEFITS
- AETNA PPO
- AETNA EPO
- ALLIANCE
- BEECH STREET
- CIGNA PPO
- CIGNA EPO
- CORE SOURCE
- GEHA
- GREAT WEST
- MAILHANDLERS
- MAMSI
- MERITAIN HEALTH
- NCAS
- NCPPO
- ONE NET
- PHCS
- UHC
WE DO NOT ACCEPT
- AETNA HMO
- AMERIGROUP (MEDICAID HMO)
- HEALTHKEEPERS PLUS (MEDICAID)
- KAISER
- MDIPA HMO
- MEDALLION
- MEDICAID
- OPTIMUM CHOICE HMO
- TRICARE
- WORK COMP (OUT OF STATE INJURIES)
If you are unsure of your insurance benefits, please contact our billing department. They are happy to help you with insurance verification.
Hospital Affiliations
- Sentara Northern Virginia Medical Center (formerly known as Potomac Hospital)
- Prince William Hospital
- INOVA Fairfax Hospital
- INOVA Fair Oaks Hospital
- Stafford Hospital
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